Terms of Service

1. The agreement

These terms govern your use of HiperTV UK's website and IPTV subscription services. By ordering a subscription or trial via WhatsApp (+44 7828 703702), you accept these terms.

2. The service

We provide access to IPTV streaming technology and media content packages for the subscription period you purchase. Plans, durations, channel counts and prices are described on our subscription page; the plan confirmed in your WhatsApp order is the plan you receive. Channel line-ups and VOD libraries evolve continuously and specific channels are not contractually guaranteed unless confirmed in writing in your order chat.

3. Ordering, payment and renewal

• Orders are placed via WhatsApp and paid by card or PayPal through secure links.
• Subscriptions are prepaid for a fixed period and do not auto-renew. We send a reminder before expiry; renewal is your choice.
• Prices are in GBP and may change for future purchases, never retroactively.
• Upgrades are pro-rated against your remaining period.

4. Trials and refunds

£10 one-month trials are limited to one per household. Paid plans carry a 7-day money-back guarantee as described in our refund policy, which forms part of these terms.

5. Acceptable use

• Credentials are for your household. Simultaneous-stream limits apply per plan; systematic sharing or resale of credentials is prohibited and may result in suspension.
• Commercial exhibition (pubs, clubs, public venues) is not covered by consumer plans.
• Attempting to attack, overload, reverse-engineer or resell the service infrastructure is prohibited.

6. User responsibility

HiperTV UK provides IPTV technology and media streaming services. Users are responsible for ensuring that their use of the service and the content they access complies with the laws of their country. Nothing in our marketing constitutes legal advice; our legality guide provides general information only. A TV Licence may be required for live television viewing in the UK regardless of delivery technology.

7. Availability and support

We target (and historically exceed) 99.9% uptime but do not promise uninterrupted service; internet streaming depends in part on infrastructure outside our control, including your broadband. Support is provided 24/7 via WhatsApp. Verified extended downtime is credited against renewals at our reasonable discretion.

8. Liability

To the maximum extent permitted by law, our total liability for any claim arising from the service is limited to the amount you paid for your current subscription period. Nothing in these terms limits liability that cannot lawfully be limited. Your statutory consumer rights are unaffected.

9. Termination

You may stop using the service at any time; the refund policy governs any refund. We may suspend or terminate access for material breach of section 5, with a pro-rated refund where the breach was innocent and minor, and without refund for deliberate abuse.

10. Changes and contact

We may update these terms; the date above reflects the current version and material changes are notified to active subscribers in the chat. Questions? Message us on WhatsApp at +44 7828 703702.

11. Intellectual property note

All product names, logos and brands referenced on this website (including device and broadcaster names) are property of their respective owners and are used for identification purposes only; no affiliation or endorsement is implied.